Who we are
This notice explains how Univelcity Ltd uses personal information when you visit the Longhorn website or talk to us through the chat on it.
Longhorn is a product of Univelcity Ltd, which is the data controller. Univelcity Ltd is registered in England and Wales, company number 14878502, registered office London, UK.
For anything about your information, email privacy@uselonghorn.com.
What this notice does not cover. When an organisation uses Longhorn to interview its own staff, Longhorn runs inside that organisation's environment and the organisation is the controller. Its own privacy notice explains how it uses that information.
What we collect
We collect only what you give us in the chat, plus the basic records any website server keeps.
| What | Examples | Where it comes from |
|---|---|---|
| Your answers in the chat | Your name, role, organisation, work email, the process you have in mind, how many people run it, where Longhorn would run, when you would like to start, and any question you type | You |
| The chat transcript | Every message in the conversation, with the time it was sent and the page you started from | You and the chat |
| Server records | Your IP address, browser type and the pages requested, kept by our hosting provider to run and protect the site | Your browser |
We do not use analytics, advertising tags, tracking pixels or session recording, and every font and image is served from this website. If you close the chat before pressing Send, nothing is sent to us.
Why we use it
We use your information to reply to you and to prepare for the conversation you asked for. We never add you to a mailing list or use your answers for marketing.
| Purpose | Lawful basis under UK GDPR |
|---|---|
| Replying to your request for a pilot conversation, the security pack or an answer to your question | Taking steps at your request before a possible contract (Article 6(1)(b)), and our legitimate interest in responding to business enquiries (Article 6(1)(f)) |
| Preparing for the first conversation using the details you gave | Our legitimate interest in understanding your process before we meet (Article 6(1)(f)) |
| Keeping the website secure and working | Our legitimate interest in protecting our site and visitors (Article 6(1)(f)) |
Where we rely on legitimate interests, we have checked that the use is limited and expected for a business enquiry. You can object at any time.
Who we share it with
Only the founder reads your enquiry. We do not sell or rent your information. We share it only with the two service providers that run the website and our email, under contracts that limit them to acting on our instructions.
| Provider | What they do for us | Where |
|---|---|---|
| Netlify, Inc. | Hosts the website and passes your chat to our inbox when you press Send | United States and global network |
| Google LLC (Google Workspace) | Delivers and stores the email that contains your enquiry | United States and other locations |
We may also share information if the law requires it, or with professional advisers under a duty of confidentiality.
Transfers outside the UK. Both providers may process information outside the UK. Where they do, the transfer is protected by the UK–US data bridge where the provider is certified, or by the UK International Data Transfer Addendum to the EU Standard Contractual Clauses. You can ask us for details.
How long we keep it
We keep your enquiry and chat transcript for 12 months from our last contact with you, then delete them. If we go on to work together, we keep what we need for that relationship under the terms of our contract with your organisation.
Server records are kept by our hosting provider for a limited period to run and protect the site, and then deleted. You can ask us to delete your enquiry sooner at any time.
Your rights
Under UK data protection law you can ask us to:
- give you a copy of the information we hold about you
- correct anything that is wrong or incomplete
- delete your information
- restrict how we use it while a concern is looked into
- stop using it where we rely on legitimate interests
- give you your information in a format you can take elsewhere
Email privacy@uselonghorn.com. We will reply within one month and there is no charge.
If you are unhappy with how we have used your information, please tell us first so we can put it right. You can also complain to the Information Commissioner's Office at ico.org.uk or on 0303 123 1113.
Cookies
This website sets no cookies and uses no similar technology. There is nothing to accept or decline.
Children
The website is for businesses. We do not knowingly collect information from anyone under 18.
Changes to this notice
We will update this notice when how we use information changes, and show the date of the latest version at the top of this page.